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APPENDIX • WARRANTY & PRODUCT CARE

INDUCTION CHAFERS COFFEE URNS
The Bon Chef Quality Warranty The Bon Chef Quality Warranty

1. Seller Bon Chef, Inc. (“Bon Chef”) warrants to first purchaser (“Owner”) that 1. Seller Bon Chef, Inc. (“Bon Chef”) warrants to first purchaser (“Owner”) that
upon shipment Bon Chef’s Induction Chafer products (“Products”) will be free upon shipment Bon Chef’s Coffee Urn products (“Products”) will be free from
from defects in material and workmanship and will conform to Bon Chef’s Prod- defects in material and workmanship and will conform to Bon Chef’s Product
uct specifications. Bon Chef warrants to Owner all working components, welds, specifications. Bon Chef warrants to Owner all working components, welds and
legs and frames of its Induction Chafer products against breaking for one year. legs of its Coffee Urn products against breaking for life. This Warranty does not
This Warranty does not extend to any other parts or to the finish of the Induction extend to any other parts or to the finish of the Coffee Urn products. For this War-
Chafer products. For this Warranty to apply, Owner must follow the Proper Use ranty to apply, Owner must follow the Proper Use and Care Instructions indicated
and Care Instructions indicated below (“Proper Use”). The Warranty does not below (“Proper Use”). The Warranty does not cover damage caused by misuse,
cover damage caused by misuse, accidents, or alterations to the Products. accidents, or alterations to the Products.

2. Under this Warranty, Bon Chef will repair or replace, at its discretion, any 2. Under this Warranty, Bon Chef will repair or replace, at its discretion, any
Product which does not meet the Warranty provided in Paragraph 1 above. The Product which does not meet the Warranty provided in Paragraph 1 above.
determination of whether a Product meets and conforms with the Warranty The determination of whether a Product meets and conforms to the Warranty
provided in Paragraph 1 above remains with Bon Chef. If Bon Chef determines provided in Paragraph 1 above remains with Bon Chef. If Bon Chef determines
that damage occurred during Proper Use, the Product will be, at Bon Chef’s that damage occurred during Proper Use, the Product will be, at Bon Chef’s
discretion, repaired or replaced by a similar product, or one of equivalent value discretion, repaired or replaced by a similar product, or one of equivalent value
if the Product is no longer in production, at no cost to Owner except for shipping if the Product is no longer in production, at no cost to Owner except for shipping
charges. THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING charges. THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICU- THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICU-
LAR PURPOSE, WHICH EXTEND BEYOND THE EXPRESS WARRANTY PROVIDED LAR PURPOSE, WHICH EXTEND BEYOND THE EXPRESS WARRANTY PROVIDED
HEREIN. THE REPAIR OR REPLACEMENT REMEDY FOR ANY BREACH OF WAR- HEREIN. THE REPAIR OR REPLACEMENT REMEDY FOR ANY BREACH OF WAR-
RANTY AND FOR ANY AND ALL DAMAGES OR LOSS ALLEGEDLY CAUSED BY BON RANTY AND FOR ANY AND ALL DAMAGES OR LOSS ALLEGEDLY CAUSED BY BON
CHEF’S PRODUCTS. LIABILITY FOR ALL DAMAGES, INCLUDING BUT NOT LIMITED CHEF’S PRODUCTS. LIABILITY FOR ALL DAMAGES, INCLUDING BUT NOT LIMITED
TO COMPENSATORY, INCIDENTAL, CONSEQUENTIAL, MULTIPLE, SPECIAL, AND/OR TO COMPENSATORY, INCIDENTAL, CONSEQUENTIAL, MULTIPLE, SPECIAL, AND/OR
PUNITIVE DAMAGES, AND ATTORNEY’S FEES, SOUGHT UNDER ANY LEGAL THEORY, PUNITIVE DAMAGES, AND ATTORNEY’S FEES, SOUGHT UNDER ANY LEGAL THEORY,
WHETHER IN CONTRACT, TORT OR OTHERWISE, IS HEREBY DISCLAIMED TO THE WHETHER IN CONTRACT, TORT OR OTHERWISE, IS HEREBY DISCLAIMED TO THE
EXTENT PERMITTED BY LAW. To the extent that any provisions herein purport to EXTENT PERMITTED BY LAW. To the extent that any provisions herein purport to
disclaim or limit any statutory rights or remedies as may vary from state to state, disclaim or limit any statutory rights or remedies as may vary from state to state,
such provisions shall be deemed to be amended to the extent necessary to such provisions shall be deemed to be amended to the extent necessary to
comply therewith. comply therewith.

3. To make any Warranty claim with respect to Bon Chef’s Induction Chafer 3. To make any Warranty claim with respect to Bon Chef Coffee Urn Products,
Products, Owner must contact the Bon Chef customer service department to Owner must contact the Bon Chef customer service department to determine if a
determine if a Bon Chef field representative will be sent to Owner’s location for Bon Chef field representative will be sent to Owner’s location for Product evalua-
Product evaluation, or if a return authorization number will be issued. If a return tion, or if a return authorization number will be issued. If a return authorization
authorization is used, Owner must send the products, prepaid to Bon Chef for is used, Owner must send the products, prepaid to Bon Chef for evaluation.
evaluation.
Proper Use And Care Instructions
Proper Use And Care Instructions To maintain an acceptable serving temperature for up to three hours, the follow-
• Use a water-based spray or non-abrasive stainless steel cleaner. ing steps must be taken:
• Never submerge in water or put into a dishwasher. 1. Coffee must be brewed at a minimum of 200-206°F for the best tasting coffee.
• For silver, gold or copper plating, use non-abrasive liquid polish. The hotter the brewing temperature, the better the result. 2. Preheat the urn
by filling to the top with 200°F water and put the lid on. 3. After three minutes,

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