Page 536 - BON CHEF · Sanhotel

APPENDIX • WARRANTY & PRODUCT CARE

to disclaim or limit any statutory rights or remedies as may vary from state to some of the same maintenance concerns as natural stones are. Please follow
state, such provisions shall be deemed to be amended to the extent necessary to these usage and maintenance guidelines for best performance and longevity.
comply therewith. *Never use any type of cast iron vessel on WarmStone surfaces! The acceler-
ated heat distribution properties of cast iron will very quickly cause damage to
3. If damage should occur to any of the Warranted Products (which exclude other WarmStone!
manufacturers’ products or components as referenced in Paragraph 2 above)
Owner is to contact the Bon Chef customer service department to determine if • Never let a vessel run dry for any length of time, as heat damage and possible
the damage is the fault of misuse or defects in materials or workmanship. Bon discoloring will occur. Keep food product levels as full as possible
Chef’s customer service will determine if a Bon Chef Representative will be • If using induction chafers or other water-pan vessels, always ensure the water
sent to owner’s location for evaluation or if an RMA Return Authorization will be level is constantly adequate.
issued. If RMA is issued, Owner must send the products, prepaid to Bon Chef for • As a general rule, always use the lowest possible power setting on the induc-
evaluation. tion stoves to achieve your desired temperature.
• After each use, clean the surface with a soft cloth and non-abrasive cleanser.
4. DESIGN AND SPECIFICATIONS: Bon Chef, Inc. reserves the right to make Surface will still be hot from vessel-transferred heat, use caution.
changes in design and specifications or add improvements on our equipment. • Always remove spilled food products promptly.
The right is also reserved to modify our equipment because of factors beyond our
control and government regulations. Seller makes no representation that the Brass / Stainless Steel surfaces:
product complies with any present or future federal, state, or local regulations. • Finished metal surfaces are extremely susceptible to scratching. Great care
Compliance is Buyer’s responsibility. If certification labels by approved testing must be taken to avoid marring these surfaces.
agencies are required, consult with factory prior to ordering. • Brass is clear-coated to conform to NSF requirements. This coating is extremely
sensitive to scratching.
Proper Use And Care Instructions • Never let solvents contact coated brass. This includes Acetone, Alcohol, Mineral
Wood Surfaces: Spirits, etc.
• All wood surfaces must be cleaned after service using a damp, soft cotton cloth • Clean with a damp, soft cotton cloth,
with a small amount of mild, non-abrasive cleanser. Never use solvents on wood • All Stainless Steel surfaces should be polished once a week using a water
surfaces. Remove any excess cleanser or water after cleaning. based S/S cleaner.
• Never use abrasive cleansers. • Never let condensation or any other moisture remain in contact with metal
• Use a no-wax furniture polish to protect the finish between cleanings. surfaces for prolonged periods of time.
• Chemicals in certain foods can harm the finish if left on for an extended period.
• Clean up all food spills as soon as possible. Do not allow any spilled food Plexiglas / Acrylic Surfaces:
products to dry on wood surfaces. • Clean with a damp, soft cotton cloth moistened with plastic cleaner such as
Novus or Craftics.
Corian / Granite / Engineered Stone Surfaces: • Acrylic is extremely sensitive to scratching. Never use abrasive cleansers or
• Clean with a damp, soft cotton cloth. cloths. Use only soft cotton t-shirt material.
• Never use abrasive cleansers or cloths. Use only soft cotton. • Never clean acrylic with products containing ammonia or alcohol. Do not use
• Plain denatured alcohol, used sparingly, is the best cleanser for counter tops. Glass Cleaner such as Windex as it contains ammonia.
• Never place hot items on your Corian surface.
• Never use a Corian or Granite counter top as a cutting board or food prep area.
• Minor surface scratches or abrasions in Corian can be removed using 320 grit ELITE CHAFING DISHES & SOUP MARMITES
sandpaper or “0000” steel wool. Sand in a circular motion applying very little The Bon Chef Quality Warranty
pressure.
• Certain chemicals in food, such as the acid in tomatoes, can discolor tops. Be 1. Seller Bon Chef, Inc. (“Bon Chef”) warrants to first purchaser (“Owner”) that
sure to clean up all food spills as soon as possible. upon shipment Bon Chef’s Elite Chafing Dish & Soup Marmite products (“Prod-
ucts”) will be free from defects in material and workmanship and will conform to
WarmStone surfaces: Bon Chef’s Product specifications. Bon Chef warrants to Owner all, welds, legs
WarmStone is a durable and beautiful man-made material, but is subject to and frames of its Elite Chafing Dish, & Soup Marmite products against breaking
for life. The roll back mechanism which is a ware part is warranteed for one

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